1. If you need to return the goods, please fill in the refund request on the refund form and contact our customer service. After verification, the customer service staff will handle the refund for you. The following are the refund methods and time:
payment method | Refund method | Refund cycle |
Online Payment | Return to the original payment platform account | 1-3 working days |
Refund to customer's original payment card | Bank online payment takes 1-3 working days |
2. If it is a product purchased with points, the points will be returned to your account.
1.如您需办理商品退回,请将退款要求填写到退款单上,并联系我们的客服,经客服工作人员核实后会为您办理退款,以下为退款方式及时间:
支付方式 | 退款方式 | 退款周期 |
在线支付 | 退至原支付平台帐户 | 1-3个工作日 |
退至客户原支付卡 | 银行在线支付需1-3个工作日 |
2.如果是积分换购的商品,积分会退回你的帐号内。